Snapchat remains one of the top social media platforms today, and it built its reputation as a fun app for sharing videos. Snapchat has community guidelines to keep the platform safe for all users, but this cannot always be ensured.
If you come across any form of harassment, abuse, or safety concerns, how do you report someone on Snapchat?
Open the chat screen and scroll to the chat with the user you wish to report. Press and hold the snapchatters name and tap on “Manage Friendship.” Tap on “Report” and select the reason for reporting. Finally, tap on “Submit.” You can also choose to block the account from the pop-up option.
This article breaks down how Snapchat support works, what constitutes a violation on Snapchat and how to report a Snapchat user. It also explains how to report a Snap or story and public profiles.
The Snapchat Support System
The Snapchat community support system is quite different from other social media.
Reporting Snaps that violate Snapchat’s community guidelines can be tricky because the Snaps are not stored on the company’s servers.
They also disappear after 24 hours, making it hard for the review team to conduct a proper investigation.
What Constitutes a Violation?
There are several actions that Snapchat considers violations.
These actions range from:
- Sexual content
- Bullying
- Glorification of self-harm
- Graphics violence
- etc.
However, you are free to report any action on Snapchat that makes you uncomfortable on the platform.
How To Report a Snapchat Account?
You can report any Snapchat account that consistently posts content that violates Snapchat’s community guidelines or makes you uncomfortable.
Here is how to report a Snapchat account:
- Open the Snapchat app on your mobile device.
- Tap on the chat icon at the bottom or swipe right on the screen.
- Scroll to the user you wish to report.
- Press and hold on the chat name.
- Tap on “Manage Friendship.”
- Tap on “Report.”
- Select the reason for reporting.
- Tap on “Submit.”
Once this Report has been submitted, the Snapchat support group will review the terms of the offense and get back to you. You can also choose to block the user from the pop-up menu.
How To Report a Snap or Story?
If you wish to report a specific snap or story on Snapchat, the process is slightly different from reporting a user’s account. There are different types of content that you can report. The content includes:
- Direct Snaps
- My Stories
- Shared Stories
- Public User Stories
- Snaps on the SnapMap
- Snaps on Spotlight
Here is how to report a Snap or story:
- Open the Snapchat app on your mobile device.
- Navigate to the snap or story you wish to report.
- Press and hold on the snap or story.
- Tap on “Report Snap.”
- Select the reason for reporting.
- Tap on “Submit.”
How To Report a Public Profile?
A public profile is one you are not friends with but shows up to the general public. You can also report such accounts if their snaps make you uncomfortable.
Here is how to report a public profile on Snapchat:
- Open the Snapchat app on your mobile device.
- Navigate to the public profile you wish to report.
- Tap the three dots in the top right corner.
- Tap on “Report.”
- Choose the reason for reporting.
- Tap on “Submit.”
How To Report a Snapchat Show?
Snapchat shows are a series of videos that play on your explore page. You don’t have to subscribe to see them. They usually appear underneath the stories of your friends.
Here is how to report a Snapchat show:
- Open the Snapchat app on your mobile device.
- Swipe left on the screen.
- Scroll to the show you wish to report.
- Tap and hold the show’s tile.
- Tap on “Report Tile.”
- Pick a reason for reporting the show.
- Describe why you are reporting the show.
- Tap on “Submit.”
Instead of reporting a show, you can choose to “Hide this Content.” When done, Snapchat will not display that show on your explore page.
How To Report a Story Using Snapchat Web?
If you are using Snapchat on a desktop or pc, you can also report Snaps that make you uncomfortable through that medium.
Here is how to report a story using the Snapchat web:
- Navigate to Snapchat on your favorite web browser.
- Open the Snap you wish to report
- Click the upload icon on the screen.
- Select “Report Snap.”
- Pick the reason for reporting.
- Click on “Submit.”
In Conclusion
Snapchat has reviewed that system to allow in-app reports.
This is a good update as it makes it easy to register complaints.
The process to report users, snaps and shows are detailed above.
FAQs
Yes, it is. Snapchat will not inform the person you reported who reported them. They may also inform law enforcement agencies depending on the nature of the offense. This is, however, not common.
There is no fixed number of reports for Snapchat to ban a user. Getting banned may also depend on how often the offender has violated the same guidelines.
